Cookie Policy
This Cookie Policy is referred to in our Website terms of use.
What is a cookie?
A cookie is a tiny file placed on your computer by the websites you visit. A cookie contains a record of your interaction, for instance what you clicked on or whether you are signed into the site. They don’t collect personal data from your computer, they carry the data created by your browsing history.
How do we use cookies on the website?
We use cookies to give you a more personalised experience on our website, as well as for our own internal purposes such as seeing how users navigate through our website. This helps us to evaluate and improve Dementia UK’s website and online services.
The information gathered from cookies help us to:
- review how our website is being used and therefore help us to improve our website and online services
- simplify your ability to navigate through the website
- personalise and improve the service offered to you by understanding your preferences and establishing which areas of the website are most relevant to you and know if the website is operating effectively
Managing cookies
You can control which type of cookies you accept via your web browser. You can turn cookies on or off using your browser’s settings. You can also delete cookies and clear your browser’s cache (history).
See the following links describing how to do this on some popular browsers:
Google Chrome
Microsoft Edge
Mozilla Firefox
Microsoft Internet Explorer
Opera
Apple Safari
What cookies do we use?
Strictly necessary cookies – these are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
Analytical/performance cookies – they allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works and makes information quicker and easier for you to find.
The table below explains in more detail the cookies we wish to use on our website:
| Cookie | Name | Purpose |
| This Website | dukccs_session | Keeps track of the website 'session' so that we can provide services from page to page |
| This Website | laravel_token | A token to identify you to our servers when logging in |
| This Website | XSRF-TOKEN | A security token so that we can be sure that you are sending information safely to our website |
| This Website | cookie-consent | Keeps track on whether or not you accept Google Analytical/performance cookies |
| Google Analytics | _gat_gtag_UA_158677424_1 | Google Analytical/performance cookies |
| Google Analytics | _gid | Google Analytical/performance cookies |
| Google Analytics | _ga _gat | Google Analytical/performance cookies |
| Google Analytics | _utma _utmb _utmc _utmz | Google Analytical/performance cookies |
Third Party Cookies
Where you have accessed our website via a third party website, your web browser may have already accepted a cookie. Whilst we are unable to accept any responsibility for these third party cookies (as they are not promoted or created by us nor are they under our control), we would recommend that you review the privacy policy or cookie policy for any search engines or websites that have linked you to our website, so that you may fully understand the privacy policies they currently have in place.
Personal Cookie Settings
Your browser settings will allow you to manually control your personal cookie settings and further information can be found in the ‘Help’ section of your chosen web browser.
To find out more about cookies, including details of cookies and how to manage and delete them, please visit www.allaboutcookies.org
Complaints or queries
We strive to meet the highest standards when collecting and using personal information, including when it comes to cookies. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of cookies is unfair, misleading or inappropriate. We would also welcome suggestions for improving our procedures.
If you have any questions about these terms and conditions, please contact us:
by email: feedback@dementiauk.org, by phone 020 8036 5400, or by post Dementia UK, 7th Floor, One Aldgate, London, EC3N 1RE.
This page was updated on June 2020